PRIVACY POLICY

Identity of Data Controller

Any of your personal data collected pursuant to this policy will be held by Cegedim Dendrite Ltd. ("CEGEDIM DENDRITE") of Cegedim House, Pound Road, Chertsey, Surrey KT16 8EH.

In general, CEGEDIM DENDRITE does not collect, store, use or disclose personally identifying information except in very specific instances, such as, for example, when you register for a newsletter or purchase our services. Whenever we collect such information, you will have a choice regarding whether to provide it, how it will be used, and to whom it will be disclosed. The instances in which CEGEDIM DENDRITE does collect and use this information are specifically described in this privacy policy.

Respect of your privacy

CEGEDIM DENDRITE believes your right to privacy is important. To run an efficient, effective service, however, we need to collect and use certain information about our users. CEGEDIM DENDRITE values its users and their concerns about privacy. To this end, CEGEDIM DENDRITE engages in consistent information practices and uses its best efforts to make clear disclosures regarding those practices. This policy is part of that effort.

What does this privacy policy cover and why ?

This privacy policy applies to collection, use, storage and disclosure of information by CEGEDIM DENDRITE. If there are any exceptions, we will clearly disclose them prior to collecting any information, and will give you an opportunity to choose not to participate or provide the information.

What information does CEGEDIM DENDRITE collect and how is it used?

In general, you can browse CEGEDIM DENDRITE web site without disclosing any information about yourself. Submitting personal information on our site is optional. CEGEDIM DENDRITE may collect any or all of the following three types of information: (1) traffic data, (2) cookies, (3) contact information and other personally identifying information. CEGEDIM DENDRITE’s collection and use of each type of data is described below, as well as the ways (if any) in which the data may be shared with third parties.

(1) Traffic data
Data about traffic and usage of our web site is not identifying in itself or identifiable supplemented or combined with personally identifying or identifiable information.

When you visit any page on our web site, we use standard web server log files to monitor and evaluate our site’s technical capability and performance. We use this information to find out how many people visit our web site, to determine the areas of greatest interest on our site, and to make improvements to our site. Thus, we are able to provide our users with best quality services.

(2) Cookies
Like many sites, CEGEDIM DENDRITE collects information about online behavior using cookies. Cookies are pieces of computer code which are stored on your computer and which allow us to recognize the fact that you have visited our site previously. These cookies contain identification information that enables us to see how our users are interacting with our site and how frequently they are returning, as well as to streamline their experiences using our site. Our cookies do not contain any personally identifiable information. Cookies let us know about repeat visitors and if we are delivering quality services. You may change your web browsers to prevent the acceptance of cookies. If you register for a newsletter or service, however, you must enable cookies to access certain information. Unless you register for a newsletter or service, cookies do not contain and cannot be associated with the personally identifiable information we collect.

CEGEDIM DENDRITE may share information about usage of the site with third parties, but only in aggregated, anonymous form for statistical purposes.

(3) Contact information and other personally identifying information
CEGEDIM DENDRITE collects and stores the personal information you provide voluntarily when using our web site such as online newsletter registration information, contact request information, full name, organization, e-mail address, telephone number and online account information.

Whenever you provide such personal information, we will treat that information in accordance with this policy. CEGEDIM DENDRITE may disclose and use personal information collected about you within its own services for the purpose of internal business administration and analysis.

We will not rent, trade or sell your data to others.

Personal information is stored or used in connection with the completion of any registration, or connection to the web site. We also use your personal information to notify you about updates, services, and/or special offers from CEGEDIM DENDRITE, its affiliates, and selected third parties, ask you to participate in brief surveys.

We disclose your personal information to certain third parties to provide the services you have requested online. For example, we may also disclose information to third parties that provide administrative or processing services for us, for example, printing, mailing, and payment processing. Our contract with these third parties prohibits them from using your personal information except to provide the service you requested.

Your personal identifying information will not be transferred to countries outside the European Union.

Link to other sites

Our web site may contain links to other sites. CEGEDIM DENDRITE does not control the privacy policies or practices of these web sites. You should review those policies before providing any information. CEGEDIM DENDRITE is not responsible for the content or practices of any linked web sites, and provides these links solely for the convenience and information of our visitors.

Choices

When you purchase our services, you will have the ability to opt in to receiving certain communications from CEGEDIM DENDRITE, including voicemail or e-mail. If you opt in at registration, but later decide that you would prefer not to receive further communication, please contact us privacy@healthdirection.co.uk. However, note that CEGEDIM DENDRITE may still send e-mail or call you in order to provide a service that you request.

Security

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, CEGEDIM DENDRITE has put in place physical, electronic, and managerial procedures to safeguard and secure the information it collects online. However, data security is a constantly evolving art and science. You should consider any communication that you transmit to CEGEDIM DENDRITE (such as data, questions or answers, comments, or suggestions) as non-confidential, and agree that CEGEDIM DENDRITE will not be liable or responsible if information that belongs to you is intercepted and used by an unintended recipient.

If you register for services, you will be asked to select a password to help protect your information. These passwords help us verify your identity before granting access or making corrections to any of your personal information. You should never disclose your password to anyone. CEGEDIM DENDRITE will never ask you for your password in an unsolicited phone call or e-mail. You are responsible for maintaining the secrecy of your passwords and any account information.

How can I access, oppose or correct any personally identifying information about me ?

Pursuant to sections 7 to 14 (inclusive) of the Data Protection Act 1998, you have certain rights to access, amend, rectify and prevent the processing of any of the personally identifiable information you have sent to CEGEDIM DENDRITE.

Please send your request to: privacy.uk@cegedimdendrite.com

Please note that CEGEDIM DENDRITE may charge a fee of up to £10 before dealing with a request for access to the personal information that it holds and reserves the right to request proof of identification before responding to any request.

Changes

CEGEDIM DENDRITE may change this policy to respond to new laws, regulations, technology, or for other business reasons. Please check this policy from time to time to review any such changes.

Your consent

By disclosing your personal information to CEGEDIM DENDRITE, you consent to the collection, storage and processing of your personal information in the manner set out in this privacy policy. Do you have any other questions about privacy? We want you to feel confident about any information you give us and know that you have control over the way it is used. If you have any questions about our privacy policy, please contact CEGEDIM DENDRITE at: privacy.uk@cegedimdendrite.com